Product Change Notification PCN 05012024-001
May 1, 2024

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Produktänderungen > Product Change Notification PCN 05012024-001
May 1, 2024
Multi-Tech Systems

Product Change Notification PCN 05012024-001
May 1, 2024

MultiTech Dragonfly™ Embedded Cellular Modems
LTE Cat 4 Modems: MTQ-L4G1, MTQ-LNA7, MTQ-LEU7 Models
LTE Cat M1 Modems: MTQ-MNA1 Models
Select Models Only



I. Product Change Notification (PCN) Number

PCN 05012024-001


II. Summary

MultiTech announces select Dragonfly LTE Cat 4 and Dragonfly LTE Cat M1 ordering part numbers are changing status from
Active to Not Recommended for New Designs (NRND) effective immediately.
Replacement models are available.


III. Background

The COVID-19 pandemic significantly disrupted the global supply chain and triggered a cascade of challenges across industries worldwide.
The flow of raw materials and finished goods was difficult to predict due to factory, port, and distribution center closures.

MultiTech was not exempt from these disruptions and the decision was made to pursue alternate supply and design options to continue meeting our customers' needs.
For Dragonfly embedded modems, the result was a series of new ordering part numbers with an alternate hardware design.
  • The core functionality of the alternate hardware design and original hardware design are the same
  • The primary difference is a series of voltage level translators that differ between each hardware version
  • The modem firmware and other critical components remain the same for each hardware version

Today, these supply chain disruptions no longer impact Dragonfly embedded modems and MultiTech is consolidating the Dragonfly product offering
to a limited set of ordering part numbers.

Repositioning the Dragonfly portfolio with competitive pricing and a consolidated number of models provides customers with a concise
and focused number of devices to choose from and reduces the decision-making complexity for customers.
Customers will be able to quickly identify the devices that meet their requirements without being overwhelmed by excessive options.


IV. Impacted Products

Not Recommended for New Design (NRND) Model Active Model
(Recommended Replacement)
Ordering Part Number UPC Code Ordering Part Number UPC Code
MTQ-L4G1 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback & GNSS (Global)
MTQ-L4G1-B02.R2 789407376153    MTQ-L4G1-B02.R1A    789407376139
   MTQ-L4G1-B02.R2-SP       789407376160       MTQ-L4G1-B02.R1A-SP       789407376146   
MTQ-LNA7 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback & GNSS (*) (AT&T, Verizon)
MTQ-LNA7-B02.R2 789407375958 MTQ-LNA7-B02.R1A 789407375668
MTQ-LNA7-B02.R2-SP 789407375965 MTQ-LNA7-B02.R1A-SP 789407375675
MTQ-LEU7 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback (European Union, United Kingdom/Australia)
MTQ-LEU7-B02.R2 789407375996 MTQ-LEU7-B02.R1A 789407375972
MTQ-LEU7-B02.R2-SP 789407376009 MTQ-LEU7-B02.R1A-SP 789407375989
MTQ-MNA1 Models
LTE Cat M1 Embedded Cellular Modem w/GNSS (AT&T, Verizon)
MTQ-MNA1-B02.R1 789407374074 MTQ-MNA1-B02.R2 789407377181
MTQ-MNA1-B02.R1-SP 789407374081 MTQ-MNA1-B02.R2-SP 789407377198


(*) GNSS Antenna Support:
MTQ-LNA7-B02.R1A models support Passive and Active GNSS antennas.
MTQ-LNA7-B02.R2 models support Passive GNSS antennas only.


V. Key Dates

Not Recommended for New Design (NRND): May 1, 2024

Near-End-of-Life (NEOL) Notification: July 1, 2024
    All orders received during the NEOL period require a Non-Cancellable, Non-Returnable (NCNR) agreement.
    Please contact your MultiTech sales representative for details and a copy of the agreement.

Last Time Buy (LTB): September 30, 2024, or while supplies last

Last Ship: December 31, 2024, or while supplies last


VI. Overview of Change

Cellular Radio
Cellular Firmware
Not Recommended for New Design
(NRND) Model
Active Model
(Recommended Replacement)
MTQ-L4G1 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback & GNSS (Global)
Quectel EG25-G
  EG25GGBR07A08M2G_30.004.30.004   
   Alternate Hardware Design (**)       Original Hardware Design (**)   
MTQ-LNA7 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback & GNSS (*) (AT&T, Verizon)
Quectel EG95-NA
EG95NAFBR05A04M4G_30.005.30.005
Alternate Hardware Design (**)
Passive GNSS Antenna
Original Hardware Design (**)
Passive GNSS Antenna
Active GNSS Antenna
MTQ-LEU7 Models
LTE Cat 4 Embedded Cellular Modem w/Fallback (European Union, United Kingdom)
Quectel EG95-E
EG95EFBR06A07M4G_01.001.01.001
Alternate Hardware Design Original Hardware Design
MTQ-MNA1 Models
LTE Cat M1 Embedded Cellular Modem w/GNSS (AT&T, Verizon)
Telit ME910C1-NA
ME910C1-NA AT/VZ 30.00.118
Original Hardware Design Alternate Hardware Design


(**) Data-centric default mode. See PCN# 05062021-01 for more information


VII. Warranty and Support

Two-Year Product Warranty

All MultiTech products include a two-year warranty that includes on-line technical support and 24-hour website support.


VIII. Suggested Action Plan

To help facilitate the transition to the Active ordering part numbers listed in this notification, we recommend the following actions be taken:
  1. Forward this notification to others within your organization who are actively involved in the sale or support of embedded cellular modems.
  2. When reviewing new program designs, quote the Active ordering part numbers listed in this notification.
  3. Forward this notification to existing customers and make them aware of the change in status for the NRND ordering part numbers.
  4. Encourage existing customers to order samples of the appropriate Active ordering part numbers for evaluation.



IX. Additional Information

If you have any questions or require additional information on this Product Change Notification,
please contact your MultiTech sales representative or visit the technical resources listed below:

World Headquarters - USA
+1 (763) 785-3500 | sales@multitech.com

EMEA - UK
+(44) 118 959 7774 | sales@multitech.co.uk

Frequently Asked Questions, Knowledge Base
https://multitech.com/faqs/
Immediate access to support information and resolutions for all MultiTech products.

MultiTech Support Portal
https://support.multitech.com/support/login.html
Create an account and submit a support case directly to our technical support team.

MultiTech Website
www.multitech.com


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